Privacy Policy

At Balbalec Pioneersoft Solutions, your privacy is important to us. This Privacy Policy outlines how we collect, use, and protect your personal information when you visit our store, website, or contact us for services.

1. Information We Collect

We may collect the following types of information:

  • Personal Information: Name, email address, phone number, mailing address, and payment details (when placing an order).

  • Browsing Information: IP address, browser type, device type, pages visited, and interaction data when using our website.

  • Customer Communications: Emails, inquiries, reviews, and service-related conversations.

2. How We Use Your Information

We use your information to:

  • Process and fulfill orders

  • Provide customer service and support

  • Send order confirmations, updates, and promotional offers (only if you've opted in)

  • Improve our website and services

  • Comply with legal and regulatory obligations

3. How We Protect Your Information

We implement reasonable physical, digital, and administrative security measures to protect your personal data from unauthorized access, disclosure, alteration, or destruction.

We do not sell, trade, or rent your personal information to third parties.

4. Sharing Information

We may share your information with:

  • Trusted third-party service providers (e.g., payment processors, delivery services)

  • Law enforcement or government agencies when required by law

These third parties are required to protect your information and use it only for the services they provide to us.

5. Your Choices

You have the right to:

  • Access, update, or correct your personal information

  • Opt out of receiving marketing emails by clicking the "unsubscribe" link

  • Request deletion of your data, subject to legal or contractual obligations

6. Cookies & Tracking

We may use cookies and similar tracking technologies to enhance your browsing experience. You can control cookie settings through your browser preferences.

7. Links to Other Websites

Our website may contain links to third-party sites. We are not responsible for the privacy practices or content of those websites.

8. Updates to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated effective date.

9. Contact Us

If you have questions or concerns about this policy or your data, please contact us:

Balbalec Pioneersoft Solutions
📍 3000 Dutchmans Ln, Louisville, KY 40205
📞 502-234-7510
📧 geraldbalbalecj@outlook.com