Terms Of Service

Welcome to Balbalec Pioneersoft Solutions. These Terms of Service ("Terms") govern your access to and use of our website, products, and services. By visiting our store, browsing our site, or purchasing from us, you agree to comply with and be bound by these Terms.

Please read them carefully.

1. General Terms

By using our services, you represent that you are at least the age of majority in your state or province of residence, or that you are using the site with the permission of a parent or legal guardian.

We reserve the right to refuse service to anyone for any reason at any time.

2. Product Availability & Pricing

  • All prices are listed in USD and are subject to change without notice.

  • We make every effort to display accurate product information, including descriptions, images, and pricing. However, we do not guarantee that all information is error-free.

  • Product availability may vary and is not guaranteed until the order is confirmed.

3. Orders & Payments

  • Orders may be placed in-store, by phone, or through our website (if available).

  • Full payment is required at the time of purchase unless otherwise agreed upon.

  • We accept major credit/debit cards, and other approved forms of payment.

  • Balbalec Pioneersoft Solutions reserves the right to cancel or refuse any order at our discretion, including orders that appear to be fraudulent or violate these Terms.

4. Returns & Exchanges

  • Returns or exchanges are accepted within 30 days of purchase, provided the item is in its original condition and packaging. Proof of purchase is required.

  • Custom or special-order items may not be returnable unless damaged or defective.

  • Customers are responsible for return shipping unless the return is due to an error on our part.

Please see our full Return Policy for more details.

5. Delivery & Shipping

  • Delivery timelines vary based on location and availability.

  • We are not liable for delays due to weather, shipping carrier issues, or other factors beyond our control.

  • It is the customer’s responsibility to ensure accurate delivery details are provided at checkout.

6. Warranty & Liability

  • We stand behind the quality of our products. Some items may include a manufacturer’s warranty, which will be honored according to its terms.

  • To the fullest extent permitted by law, Balbalec Pioneersoft Solutions is not liable for any indirect, incidental, or consequential damages arising from the use of our products or services.

7. Intellectual Property

All content on our website (including text, images, logos, and graphics) is the property of Balbalec Pioneersoft Solutions and may not be copied, reproduced, or used without written permission.

8. Modifications to Terms

We reserve the right to modify or update these Terms at any time. Updates will be posted on this page with the effective date. Continued use of our services after changes means you accept the revised Terms.

9. Governing Law

These Terms shall be governed by and construed in accordance with the laws of the State of Kentucky, without regard to conflict of law principles.

10. Contact Us

If you have any questions about these Terms, please contact us:

Balbalec Pioneersoft Solutions
📍 3000 Dutchmans Ln, Louisville, KY 40205
📞 502-234-7510
📧 geraldbalbalecj@outlook.com